What is an example of external staff training?

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External staff training involves opportunities for employees to learn skills or information from sources outside their immediate work environment. Vendor product training serves as a prime example as it typically involves instruction provided by an external company that supplies products or services, helping staff understand how to effectively use or sell those products. This type of training is valuable because it offers specialized knowledge that may not be available internally and often includes insights directly from the product developers or experts.

Peer mentoring sessions, daily team briefings, and performance appraisals are all forms of internal training or development activities. They focus on interactions within the existing staff or team to enhance performance, communication, and feedback without bringing in outside expertise. Hence, they do not qualify as external training, which is what distinguishes vendor product training as the correct answer in this context.

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