What management approach involves observing and following up on both positive and negative employee performance?

The correct choice is rooted in the principles of Behavioral Management, which emphasizes understanding employee behaviors through observation and feedback. This approach is centered on recognizing the impact of both positive and negative performance on overall organizational effectiveness. By monitoring employee actions and providing constructive feedback, managers can motivate individuals to improve their performance and reinforce desirable behaviors.

Behavioral Management focuses on the psychological aspects of employee performance, considering how recognition and reward for good performance can boost motivation and productivity. Simultaneously, it acknowledges the necessity of addressing negative performance to create a culture of accountability and continuous improvement.

In contrast, the other management approaches do not specifically highlight the systematic observation and feedback cycles essential to managing employee performance. Interpersonal Management mainly revolves around building relationships and communication skills, while Transformational Management emphasizes inspiring and motivating team members towards a vision, rather than focusing directly on day-to-day performance metrics. Task-oriented Management focuses more on the completion of tasks and processes rather than on the behaviors and feedback related to employee performance.