What purpose does the shift-change cash control procedure serve?

The shift-change cash control procedure is primarily designed to deter employee theft. This procedure establishes a structured process for handling cash during shifts, ensuring transparency and accountability. By requiring that cashiers accurately account for their cash at the beginning and end of each shift, it creates a clear audit trail that can be reviewed by management. The presence of this control reduces opportunities for employees to misappropriate cash, as they know that their transactions will be closely monitored.

Using this procedure fosters an environment of integrity and trust while protecting the business's financial interests. It is an essential part of operational integrity, making employees aware that there are checks and balances in place. While the procedure may indirectly affect employee morale and customer satisfaction, its primary focus is on safeguarding assets against potential theft.