Why is monitoring performance considered a two-part process?

Monitoring performance is regarded as a two-part process primarily because it encompasses both the evaluation of how well goals and objectives are being achieved, along with an assessment of operational quality. This dual approach ensures that not only is the team or organization tracking whether they are meeting their targets, but they are also examining the quality of operations that are supporting those achievements.

Measuring the accomplishment of planned objectives provides insight into goal achievement, which is crucial for assessing overall performance. At the same time, evaluating operational quality helps identify areas needing improvement or adjustment, ensuring that the processes in place are effective and efficient. Together, these components create a comprehensive view of performance that can lead to informed decision-making and strategic planning.